Leadership

“My purpose is to lead and inspire our dedicated team at Croatan Ridge, ensuring that every resident receives the utmost care and comfort, driven by a deep commitment to their well-being and quality of life.”

Ally Switzer

LNHA, RN, BSN

Administrator

Ally Switzer’s journey led her from Ohio to North Carolina in 2012, where she found her passion for providing exceptional care as the Administrator at Croatan Ridge. A graduate of Ohio State University, she holds nursing degrees and is a Licensed Nursing Home Administrator in both North Carolina and Indiana. Throughout her extensive career in skilled nursing and long-term care, Ally has assumed various pivotal roles, including Charge Nurse, MDS Nurse, Director of Nursing, and Administrator. At Croatan Ridge, Ally’s primary mission is to cultivate a team of dedicated, compassionate, and industrious professionals providing outstanding person-centered care to our elderly residents. Outside her professional life, Ally enjoys the coastal beauty of the beach, finds solace in reading, immerses herself in concerts, and tends to her garden. As a lifelong enthusiast of the Ohio State Buckeyes and the Cleveland Browns, she brings dedication and enthusiasm to her work at Croatan Ridge and to serving the local community.

“I am dedicated to making a positive impact on the lives of our residents by providing compassionate, high-quality care and fostering a supportive community at Croatan Ridge.”

Kim Phillips

RN

Director of  Nursing

Kim Phillips brings a wealth of experience to her role as the Director of Nursing at Croatan Ridge. She earned her nursing degree from Salem State University and started her journey in long-term care at the age of 15. Over the years, Kim has held various positions, from C.N.A. to LPN and RN, in skilled nursing facilities, accumulating more than 26 years of experience as a Director of Nursing. Kim is a devoted mother to two grown children and a loving grandmother. She moved to North Carolina eight years ago, and her children followed her, where they all found a new love for the area. Kim and her family enjoy the beauty of the Crystal Coast beaches and the opportunity to explore new places. Kim joined Croatan Ridge four years ago, initially as a charge nurse, and has been serving as the Director of Nursing for nearly three years. Her expertise and commitment to top-quality care are invaluable in ensuring the well-being of our residents at Croatan Ridge.

“Helping families navigate the complex process of admitting their loved ones while ensuring a smooth transition into our care is my personal mission at Croatan Ridge, providing support and relief during challenging times.”

Melissa Karnes

Admissions Director

Melissa Karnes, originally from Des Moines, IA, started her career path in accounting, but her passion for HR management eventually led her to her first administrator position in 2006. In 2014, Melissa transitioned into the role of Admissions/Marketing Director in skilled nursing. With her husband, she moved to North Carolina in 2018, and in June 2022, they relocated to the local area. She’s grateful to be part of the Croatan Ridge Rehab & Nursing team, where she helps alleviate the administrative burden for families admitting their loved ones and eases the transition. Melissa is a proud mother of two sons, one stepson, two stepdaughters, and six beloved grandchildren, whom she affectionately calls her ‘Grands.’ While adjusting to the coastal life versus the city life, Melissa enjoys the great outdoors, especially at the beach, as well as pursuing her interests in painting, music, movies, and cooking Italian cuisine.

Ally Switzer

LNHA, RN, BSN

Administrator

Ally Switzer’s journey led her from Ohio to North Carolina in 2012, where she found her passion for providing exceptional care as the Administrator at Croatan Ridge. A graduate of Ohio State University, she holds nursing degrees and is a Licensed Nursing Home Administrator in both North Carolina and Indiana. Throughout her extensive career in skilled nursing and long-term care, Ally has assumed various pivotal roles, including Charge Nurse, MDS Nurse, Director of Nursing, and Administrator. At Croatan Ridge, Ally’s primary mission is to cultivate a team of dedicated, compassionate, and industrious professionals providing outstanding person-centered care to our elderly residents. Outside her professional life, Ally enjoys the coastal beauty of the beach, finds solace in reading, immerses herself in concerts, and tends to her garden. As a lifelong enthusiast of the Ohio State Buckeyes and the Cleveland Browns, she brings dedication and enthusiasm to her work at Croatan Ridge and to serving the local community.

“My purpose is to lead and inspire our dedicated team at Croatan Ridge, ensuring that every resident receives the utmost care and comfort, driven by a deep commitment to their well-being and quality of life.”

Kim Phillips

RN

Director of  Nursing

Kim Phillips brings a wealth of experience to her role as the Director of Nursing at Croatan Ridge. She earned her nursing degree from Salem State University and started her journey in long-term care at the age of 15. Over the years, Kim has held various positions, from C.N.A. to LPN and RN, in skilled nursing facilities, accumulating more than 26 years of experience as a Director of Nursing. Kim is a devoted mother to two grown children and a loving grandmother. She moved to North Carolina eight years ago, and her children followed her, where they all found a new love for the area. Kim and her family enjoy the beauty of the Crystal Coast beaches and the opportunity to explore new places. Kim joined Croatan Ridge four years ago, initially as a charge nurse, and has been serving as the Director of Nursing for nearly three years. Her expertise and commitment to top-quality care are invaluable in ensuring the well-being of our residents at Croatan Ridge.

“I am dedicated to making a positive impact on the lives of our residents by providing compassionate, high-quality care and fostering a supportive community at Croatan Ridge.”

Melissa Karnes

Admissions Director

Melissa Karnes, originally from Des Moines, IA, started her career path in accounting, but her passion for HR management eventually led her to her first administrator position in 2006. In 2014, Melissa transitioned into the role of Admissions/Marketing Director in skilled nursing. With her husband, she moved to North Carolina in 2018, and in June 2022, they relocated to the local area. She’s grateful to be part of the Croatan Ridge Rehab & Nursing team, where she helps alleviate the administrative burden for families enrolling their loved ones and eases the transition. Melissa is a proud mother of two sons, one stepson, two stepdaughters, and six beloved grandchildren, whom she affectionately calls her ‘Grands.’ While adjusting to the coastal life versus the city life, Melissa enjoys the great outdoors, especially at the beach, as well as pursuing her interests in painting, music, movies, and cooking Italian cuisine.

“Helping families navigate the complex process of enrolling their loved ones while ensuring a smooth transition into our care is my personal mission at Croatan Ridge, providing support and relief during challenging times.”

Take The Next Step

Visit Croatan Ridge Nursing & Rehabilitation Center